Patient Service Representative - MH Walk-In Care Rockland

MaineHealth; Rockport, Chesterfield (TX, ME, MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a Patient Service Representative to join their dynamic team. In this role, you will be the first point of contact for patients, ensuring a welcoming atmosphere and efficient service. Your responsibilities will include greeting patients, answering phones, and managing appointment schedules while maintaining patient confidentiality. This position offers a fantastic opportunity to work in a fast-paced environment alongside dedicated healthcare professionals, with a commitment to fostering an inclusive workplace. If you’re passionate about delivering exceptional care and support, this role is perfect for you.

Benefits

Sign-On Bonus

Paid Parental Leave

Flexible Work Policies

Student Loan Assistance

Training and Education Resources

Qualifications

• Experience in a medical office is preferred.
• High school diploma or GED preferred.

Responsibilities

• Greet patients courteously and answer phones.
• Schedule appointments and perform general office duties.
• Collect, verify, and monitor patient data.

Skills

Patient Data Management

Customer Service

Scheduling Appointments

Education

High School Diploma or GED

Job description

Description

Pen Bay Hospital

Clerical/Administrative Support

Req #: 31679

Sign-On Bonus

For a limited time, MaineHealth is offering a $2000 sign-on bonus for Patient Service Representatives (PSRs). Eligible candidates are hired into a Full or Part-time PSR position. The bonus amount is prorated for Part-time hires. Per diem hires are ineligible. Current MaineHealth member employees are ineligible; former MaineHealth members are ineligible until more than 6 months of separation from employment.

Position Details

This is a 36-hour per week position.

Work Environment

MaineHealth Walk-In Care Rockland is a high-paced, busy practice seeing patients of all ages with various injuries and illnesses. The PSR will greet patients courteously, answer phones, schedule appointments, and perform general office duties. They will also collect, verify, enter, and monitor patient data in compliance with confidentiality policies. The PSR will collaborate with the Primary Care Department at the same location, performing similar duties.

Minimum Qualifications (KSAs)

1. High school diploma or GED preferred.
2. Experience in a medical office is preferred.
3. License/Certifications: N/A
4. Additional Skills/Requirements: N/A

Additional Information

Working with MaineHealth across Maine and New Hampshire offers opportunities to collaborate with dedicated healthcare professionals and serve diverse communities. We provide benefits supporting your needs today and flexibility for tomorrow, including paid parental leave, flexible work policies, student loan assistance, training, education, and well-being resources.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive. If you're interested in building a career where teamwork delivers exceptional care, apply today.

If you have questions about this role, please contact Sarah J. Polk at [e-mail].