Patient Service Representative - MH Primary Care Portland

MaineHealth; Portland (ME); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Patient Service Representative to join their team. In this part-time role, you will be the welcoming face for patients, handling appointment scheduling and general office duties. Your attention to detail will ensure patient data is accurately collected and maintained, all while adhering to strict confidentiality policies. This role offers the chance to work in a supportive environment that values teamwork and community. If you're looking for a position that allows you to contribute to exceptional patient care while enjoying flexibility and growth opportunities, this could be the perfect fit for you.

Benefits

Paid Parental Leave

Flexible Work Policy

Student Loan Assistance

Training and Education

Well-being Resources

Qualifications

• High School diploma or GED preferred for this role.
• Experience in a medical office is preferred.

Responsibilities

• Greet patients and answer telephones in a friendly manner.
• Schedule appointments and perform general office duties.

Skills

Customer Service

Data Entry

Medical Office Experience

Education

High School Diploma or GED

Job description

Summary:
The Patient Service Representative (PSR) – MMCP MHMG role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies. This is a part time position, 24 hours per week.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Experience in a medical office preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Zachary T. Avelino at [e-mail]