Patient Service Representative - MH Dermatology Rockport

MaineHealth; Rockport, Chesterfield (TX, ME, MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare organization is seeking dedicated Patient Service Representatives to join their team. In this role, you will be the first point of contact for patients, providing exceptional customer service while managing appointment scheduling and patient data with care and confidentiality. This position offers a unique opportunity to contribute to a mission-driven team that prioritizes community health and well-being. With a competitive benefits package, including a sign-on bonus and opportunities for growth, this role is perfect for those looking to make a meaningful impact in healthcare. Join a workplace that values its employees and fosters a supportive environment.

Benefits

Paid Time Off (PTO)

Life & Disability Insurance

Paid Family Leave

Tuition reimbursement

Retirement/Pension plan

Wellness programs

Flexible work policies

Student loan assistance

Qualifications

• Experience in a medical office preferred.
• High school diploma or GED preferred.

Responsibilities

• Greet patients courteously and answer calls.
• Schedule appointments and perform general office duties.

Skills

Customer Service

Communication Skills

Office Administration

Education

High School Diploma or GED

Job description

Description

Medical Group Practices

Clerical/Administrative Support

Req #: 30256

For a limited time, MaineHealth is offering a $2000 sign-on bonus for Patient Service Representatives (PSRs):

• Eligible candidates are hired (offer accepted) into a Full or Part-time PSR position.
  Bonus amount prorated for Part-time hires; per diem hires are ineligible.
• Current MaineHealth member employees are ineligible; former MaineHealth members are ineligible until more than 6 months of separation from employment.

What we do here changes the world. Working together so our communities are the healthiest in America. That's where you come in.

Once you join us, you won't want to leave. We want to take care of the team that cares for our communities. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• Paid Time Off (PTO): The longer you stay, the more time off you'll accrue!
• Life & Disability Insurance
• Paid Family Leave
• Tuition reimbursement
• Build your future with our retirement/pension plan!
• Wellness programs including health and well-being, employee assistance, financial and emotional support, healthy payback programs, and more!

How did we become recognized as one of America's Best Large Employers in 2022 by Forbes? It's simple: we believe in investing in our care team.

• You're valued. In 2021 alone, MaineHealth invested over $100 million in team compensation.
• Your safety comes first. We prioritize health and safety, providing PPE, testing, and wellness benefits.
• Your career matters. Learn and grow with MaineHealth through our training and education opportunities.

Your role:

The patient service representative (PSR) at Skin Care | Dermatology | MaineHealth Pen Bay Hospital will greet patients courteously, answer calls, schedule appointments, and perform general office duties. The PSR will also handle patient data in compliance with confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Experience in a medical office preferred.
4. Additional Skills/Requirements: N/A

Additional Information

With a career at any MaineHealth location, you'll work with healthcare professionals who value both their colleagues and the community. We offer benefits supporting your needs today and flexibility for tomorrow, including parental leave, flexible work policies, student loan assistance, training, and wellness resources.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive. If you're seeking a place to build a meaningful career where teamwork delivers exceptional care, apply today.

If you have questions, contact Sarah J. Polk at [e-mail]