Patient Service Representative - Manchester Urology Nashua - Per Diem

SolutionHealth; Nashua (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Disability & life insurance

Tuition reimbursement

403(b) retirement plan

Competitive pay

Job summary

Elliot Health System is seeking a friendly front desk clerk to support patient registration and clerical operations in Nashua, NH. You will greet patients, verify insurance, schedule referrals and appointments, and help with billing tasks using MS Office.

This role emphasizes accurate records, courteous communication, and efficient flow of patient traffic. Previous healthcare experience is preferred, and High School diploma is required. We offer comprehensive benefits and competitive pay.

Qualifications

• High School Diploma required.
• Experience in health care setting preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses procedures for writing referrals and schedules referral appointments.
• Completes prior authorization of testing according to insurance requirements.
• Collects payments and schedules follow-up or specialty appointments; posts charges.
• Maintains providers schedules and confirms daily appointments.
• Develops and implements systems to improve patient registration and office efficiency.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma

Tools

MS Office

Job description

Position Summary:

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!