Patient Service Representative - Pediatrics at Manchester - Full Time

Elliot Health System; Manchester (NH); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Tuition reimbursement

403(b) retirement plan

Résumé du poste

Elliot Health System is seeking a courteous front desk assistant to manage patient check-in, registration, and reception duties at the Manchester facility. The role involves greeting patients, collecting demographics, and ensuring smooth front-desk operations in a busy healthcare environment.

Responsibilities include verifying insurance, scheduling referrals, processing charges, and assisting with maintaining accurate patient records.

Qualifications

• High School Diploma or equivalent required.
• Healthcare setting experience preferred.
• Proficient in MS Office.

Responsabilités

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate procedures for writing referrals and schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patients, collects payments and schedules follow-up appointments or specialty appointments.
• Maintains providers' schedules, optimizing appointment scheduling and confirming daily appointments.
• Assists in developing systems to support accurate patient registration and efficiency improvements.

Connaissances

Customer service

Communication

Formation

High School Diploma or equivalent

Outils

MS Office

Description du poste

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Schedule:

Monday to Friday 8am to 5pm