Patient Service Representative - Manchester Urology Nashua - Per Diem

Elliot Health System; New Hampshire; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health, dental, prescription, and vis­

Short-term disability

Long-term disability

Life insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

Elliot Health System seeks a per diem front desk support representative to greet patients, register them, answer phones, schedule appointments, and collect payments.

You will update medical records and ensure correct charging and posting to patient accounts, while maintaining smooth office operations.

Qualifications

• High School Diploma or equivalent required.
• Experience in healthcare setting preferred.
• Proficient in MS Office.
• Excellent communication and patient registration skills.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Collects payments and schedules follow-up appointments or specialty appointments as appropriate.
• Maintains providers schedules and confirms daily appointments.
• Assists in developing systems to support accurate patient registration and efficiency.

Skills

Customer service

MS Office

Medical terminology

Education

High School Diploma

Job description

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has To Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!

Work Schedule:

Per diem, Office hours are Monday-Thursday 8:15am-5:00pm, Friday 8:15am-4pm