Patient Service Representative - Heart & Vascular

Detroit Medical Center; Southfield (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Sign-on bonus

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Career development

Health savings account

Employee Assistance program

Job summary

DMC Heart & Vascular Clinic in Detroit, MI is seeking a non-exempt Medical Office Front Desk position to support daily patient flow and revenue cycles. You will greet patients, manage phones, schedule and confirm appointments, verify insurance, and assist with referral processing and patient check-out.

Responsibilities include collecting co-pays, entering data accurately, and guiding patients through the portal. A high school diploma or GED is required; medical office training is preferred.

Qualifications

• High school diploma or GED required; completion of medical office assistant program preferred.
• Prefer healthcare management/administration certification.

Responsibilities

• Greet patients entering the physician practice.
• Answer office phones, schedule and confirm appointments, reschedule as needed.
• Check in patients and collect demographics, enter data into the electronic system, verify insurance; assist in check-out and referrals.
• Collect co-pays and post charges; perform charge entry and balance processing.
• Distribute information about policies and the practice; explain and enroll patients in the patient portal.

Skills

Customer service

Front desk

Data entry

Education

High school diploma/GED

Medical office assistant program

Job description

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

DMC Heart & Vascular Clinic

$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling processes
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Qualifications

Education

• High school diploma/GED required with completion medical office assistant program preferred

Certification

• Prefer healthcare management/administration certification

Experience

• Two years of customer service experience, preferably in a medical office setting

Sign on bonus is for new hires only!

Organization Description

DMC Medical Group is a network of primary and specialty care providers in greater Detroit and southeastern Michigan. We are proud partners with the Detroit Medical Center, an organization that has provided medical excellence for over 150 years for the Metropolitan Detroit area. Our healthcare providers are committed to providing advanced, comprehensive care to our patients. From primary care and sports medicine to cardiology and neurology, we have a passion for providing our patients with some of the best care possible.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.