Patient Service Representative - Heart and Vascular Clinic

Mercy Co; St. Louis (MO); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Tuition Reimbursement

Health/Dental/Vision

401k with employer match

Paid parental leave

Paid PTO for volunteering

Job summary

Mercy Clinic South Heart & Vascular is seeking a Part-Time Patient Service Agent to greet patients, check in/out, verify demographics and insurance, schedule appointments, answer calls, and collect co-pays. You will help maintain accurate electronic medical records and support clerical tasks to ensure a seamless patient experience.

Join a collaborative healthcare environment at Mercy with opportunities for growth, day shift hours, and a focus on compassionate, patient-centered service for our

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Basic computer and data entry skills.
• Ability to multitask in a busy healthcare setting.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet patients and visitors with professionalism and compassion.
• Check patients in and out for appointments.
• Verify demographic and insurance information.
• Schedule appointments and manage calendars.
• Answer incoming phone calls and assist with patient questions.
• Collect co-pays and patient payments.
• Maintain accurate electronic medical records.
• Assist with scanning, faxing, and other clerical duties.
• Support clinic operations and help ensure an exceptional patient experience.

Skills

Customer service

Communication

Multitasking

Attention to detail

Data entry

Education

High school diploma or equivalent

Tools

EMR software

Scheduling software

Phone/clerical systems

Job description

Find your calling at Mercy!

Join the team at Mercy Clinic South Heart & Vascular and become an important part of delivering an exceptional patient experience. As a Patient Service Representative, you will serve as the first point of contact for patients and visitors, helping create a welcoming environment while supporting the daily operations of a busy specialty clinic.

If you enjoy helping people, have strong organizational skills, and thrive in a fast-paced healthcare setting, we'd love to hear from you.

Position Details

Patient Service Agent - Mercy Clinic South Heart & Vascular

Location: 10012 Kennerly Rd, Saint Louis, MO 63128

Status: Part-Time (24 Hours per Week), Day Shift, No Weekends or Holidays

Why Consider This Opportunity?

• Part-time schedule (24 hours per week)
• Day shift hours
• Work in a collaborative healthcare environment
• Interact with patients and families every day
• Opportunities for growth and advancement within Mercy

What You'll Do

• Greet patients and visitors with professionalism and compassion
• Check patients in and out for appointments
• Verify demographic and insurance information
• Schedule appointments and manage calendars
• Answer incoming phone calls and assist with patient questions
• Collect co-pays and patient payments
• Maintain accurate electronic medical records
• Assist with scanning, faxing, and other clerical duties
• Support clinic operations and help ensure an exceptional patient experience

Minimum Qualifications

• High school diploma or equivalent
• Strong customer service and communication skills
• Basic computer and data entry skills
• Ability to multitask in a busy healthcare setting
• Strong attention to detail and organizational skills

Preferred Qualifications

• One year of medical office, healthcare, reception, or customer service experience
• Experience scheduling appointments and working with electronic medical records
• Previous experience handling patient registration or insurance information

Mercy Key Benefits

• Tuition Reimbursement up to $2,000 for continuing education after 12 months
• Health/Dental/Vision available after day one
• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
• Paid parental leave for new parents
• 401k with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth!

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.