Patient Service Representative - Full-Time

Greater Portland Health; Portland (ME); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Accounts

Flexible Spending Accounts

Life insurance

Disability insurance

403(b) employer match

PTO

Tuition assistance

Job summary

Greater Portland Health is seeking a Patient Service Representative in Portland, ME. You will be the first point of contact for patients and visitors, handling check-ins, phone inquiries, and scheduling with a friendly, service-oriented approach.

Requirements include a high school diploma or GED and Level 3 English. Medical office experience is highly valued. The role offers competitive hourly pay, benefits, and a supportive, mission-driven team.

Qualifications

• High school diploma or GED is required.
• Level 3 English is required.
• Experience working in a medical office is highly desired.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Assist with front-desk administrative tasks and scheduling as part of clinical administration.

Skills

Customer service

Interpersonal skills

English level 3

Medical office experience

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Administration Full Time Bayside, Portland, ME, US

Salary Range: $20.00 To $21.00 Hourly

We are looking to add a skilled and personable patient representative to our team. The Patient Service Representative is the first point of contact for our patients and visitors. If you have customer service experience, have excellent people skills, and believe in a mission that focuses on helping underserved members of our community then we would love to meet you! We are a mission-driven team focused on taking care of each other and our community. And we're growing!!

Schedule: Monday-Friday 7:45am-4:15pm * This position is not eligible for a hybrid or fully remote schedule.

Requirements:

• High school diploma or GED equivalent is required.
• Level 3 English is required.
• Experience working in a medical office is highly desired.
• Organization-wide incentive bonus of up to 5% of annual base salary
• Competitive compensation with shift differentials for some positions
• Health, Dental, Vision Insurance (Employer - Employee shared)
• Health Savings Accounts with employer contributions
• Flexible Spending Accounts
• Employer paid Life insurance, Short-term and Long-term Disability
• 403(b) employer match up to 3%
• Generous PTO package
• Non-CME training reimbursement up to $300 for full-time (32 hour) employees
• Tuition assistance up to $1,500 for full-time (32 hour) employees