Patient Service Representative - Float - Full Time

Granger Medical Clinic; West Valley City (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Granger Medical Clinic in West Valley City seeks a full-time Patient Services Representative Float to provide coverage at several clinic locations in the Salt Lake Valley. Mileage reimbursement is provided, and the home clinic will be West Valley/Fairbourne.

The role requires excellent communication, professionalism, and customer service. You will greet patients, schedule appointments, and liaise with physicians and staff, collecting demographic information for contact and billing.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of office reception experience.
• Medical office experience preferred.
• Customer service experience preferred.

Responsibilities

• Greet patients in a courteous, professional manner.
• Answer telephone calls promptly and professionally.
• Schedule patient appointments according to procedures.
• Communicate with physicians, clinic staff, and patients about scheduling and needs.
• Collect and record demographic information for contact and insurance.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Organization

Typing

Education

High school diploma or equivalent

Job description

Granger Medical Clinic has an immediate opening for a full-time Patient Services Representative Float . This position will provide coverage at various Granger Medical Clinic locations throughout the Salt Lake Valley, based on clinic needs. Mileage reimbursement is provided. The employee's home clinic will be the West Valley/Fairbourne location.

Overview

The ideal candidate is confident, self-motivated, compassionate, and dedicated to providing exceptional patient care and service . Patient Services Representatives play an important role in creating a positive experience for every patient and work closely with physicians, clinical teams, and support staff.

As the first point of contact for many of our patients, this role requires excellent communication, professionalism, organization, and customer service skills . Candidates must have at least one year of office reception experience ; medical office experience is preferred.

Schedule

Full-time, 40 hours per week

Knowledge, Skills, and Abilities

• Excellent customer service, communication, multitasking, and organizational skills
• Strong typing and keyboarding skills
• Ability to work effectively as part of a team and enjoy working with people
• Ability to read, understand, and communicate effectively in English
• Additional language skills are a plus; Spanish is preferred

Essential Functions and Duties

• Greet patients in a courteous, professional, and welcoming manner
• Answer telephone calls promptly and professionally
• Schedule patient appointments according to established procedures
• Communicate professionally, both verbally and in writing, with physicians, clinic staff, and patients regarding appointment scheduling and other patient needs
• Accurately collect and record demographic information necessary to contact patients and process insurance billing for services provided
• Perform other duties as assigned

Education and Experience

• High school diploma or equivalent required
• Minimum of one year of office reception experience required
• Medical office experience preferred
• Customer service experience preferred

Physical Requirements and Working Conditions

• Primarily sedentary work, including occasional lifting of up to 10 pounds
• Repetitive motion associated with operating a computer and other office equipment
• Work is performed indoors in a climate-controlled environment

Benefits

Granger Medical Clinic offers competitive wages and excellent benefits. Benefits include:

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

The salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.

Equal Employment Opportunity

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Equal Opportunity Employer Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.