Patient Service Representative - Family Medicine at Bedford - Part Time

Elliot Health System; Tennessee; On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Short-term disability

Long-term disability

Life insurance

Job summary

Elliot Family Medicine at Bedford is seeking a part-time front desk assistant to support clerical operations and patient registration. You will greet patients, verify insurance, schedule referrals, and collect payments as needed.

The role supports scheduling, referrals, and prior authorizations while assisting in improving registration processes and office efficiency. 16 hours weekly, Monday-Thursday 8am-12pm.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting preferred.
• Software/Hardware: Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Skills

Customer service

Scheduling appointments

Communication

Attention to detail

Education

High School Diploma

Tools

MS Office

Job description

About Us

At Elliot Family Medicine at Bedford, we care for our patient’s whole family. Our office is staffed a group of healthcare providers dedicated to family practice medicine. Our providers are board certified by the American Board of Family Practice and the American Nurse Credentialing Center and have also received special graduate training to care for whole families. We offer a wide range of services including women's health, well child exams, and routine healthcare maintenance.

Position Summary: M - Th 8 am - 12 pm

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.

• Verifies current address and insurance status.

• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.

• Completes prior authorization of testing according to insurance requirements.

• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.

• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.

• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.

• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!

Work Schedule:

16 hour position/weekly Monday-Thursday 8am-12pm