Patient Service Representative - Internal Medicine Bedford - Full Time

Elliot Health System; Bedford (NH); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, vision coverage

Tuition Reimbursement

403(b) Retirement Savings Plan

Short-term and long-term disability

Descripción de la vacante

Elliot Health System in Bedford, NH is seeking a Front Desk Clerk to support patient registration and clerical operations. You will greet patients, check in, answer phones, schedule appointments, and process charges and demographics with accuracy.

Proficiency in MS Office is required and a High School Diploma or equivalent is expected. Prior healthcare experience is a plus; schedule is Monday–Friday in a full-time role with competitive benefits.

Formación

• High School Diploma or equivalent is required.
• Experience in a health care setting performing similar functions is preferred.
• Proficient in MS Office for daily clerical tasks.

Responsabilidades

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patients and collects payments; schedules follow-up appointments.
• Maintains provider schedules and confirms daily appointments.
• Develops and implements systems to improve patient registration and administrative efficiency.

Conocimientos

Interpersonal skills

Customer service

Communication

Educación

High School Diploma or equivalent

Herramientas

MS Office

Descripción del empleo

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!

Work Schedule: Monday-Friday 8:00am-5:00pm