Patient Service Representative - Family Medicine at Bedford - Part Time

20 Elliot Hospital of the City of Manchester; Virginia; Presencial; USD 32.000 - 42.000; A tiempo parcial

Descripción de la vacante

SolutionHealth's Elliot Family Medicine at Bedford is seeking a friendly front desk representative to handle clerical tasks, greet patients, register them, and support front desk operations. You will verify addresses and insurance, schedule referrals and appointments, process charges, collect payments, and help maintain accurate patient records with a courteous, patient‑centered approach.

This 16‑hour weekly shift runs Monday to Thursday, 8am–12pm; a high school diploma and MS Office proficiency

Formación

• High School Diploma or equivalent required.
• Experience in health care setting preferred.
• Proficient in MS Office.

Responsabilidades

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate procedures for referrals and correct protocols.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow-up appointments.
• Maintains providers schedules and day-to-day registrations.

Conocimientos

Customer service

Front desk operations

Phone etiquette

Educación

High School Diploma

Herramientas

MS Office

Descripción del empleo

About Us

At Elliot Family Medicine at Bedford, we care for our patient’s whole family. Our office is staffed a group of healthcare providers dedicated to family practice medicine. Our providers are board certified by the American Board of Family Practice and the American Nurse Credentialing Center and have also received special graduate training to care for whole families. We offer a wide range of services including women's health, well child exams, and routine healthcare maintenance.

Position Summary

M - Th 8 am - 12 pm Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments.
• Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients.
• Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Shift

16 hour position/weekly Monday-Thursday 8am-12pm

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve.

Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region.

We start with committing to do the right thing, for each patient, always.