Patient Service Representative - Family Medicine at Bedford - Part Time

Elliot Health System; Bedford (NH); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Health, dental, vision coverage

Disability insurance

Life insurance

Job summary

Elliot Health System seeks a Front Desk Associate for Elliot Family Medicine at Bedford to greet patients, register them, answer phones, and help manage appointments and charges.

The part-time role runs Mon–Thu from 8 am to 12 pm. A High School Diploma is required, with preferred prior healthcare front desk experience and MS Office skills to support smooth office operations.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Skills

MS Office

Education

High School Diploma

Tools

MS Office

Job description

About Us

At Elliot Family Medicine at Bedford, we care for our patient's whole family. Our office is staffed a group of healthcare providers dedicated to family practice medicine. Our providers are board certified by the American Board of Family Practice and the American Nurse Credentialing Center and have also received special graduate training to care for whole families. We offer a wide range of services including women's health, well child exams, and routine healthcare maintenance.

Position Summary: M - Th 8 am - 12 pm

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.

• Verifies current address and insurance status.

• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.

• Completes prior authorization of testing according to insurance requirements.

• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.

• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.

• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.

• Experience: Previous experience in a health care setting performing similar functions preferred.

• Certification/Licensure: N/A

• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees

• Short-term disability, long-term disability, and life insurance coverage

• Competitive pay

• Tuition Reimbursement

• 403(b) Retirement Savings Plan

And more!