Patient Service Representative - Endo - Full Time

Elliot Health System; Bedford (NH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Prescription coverage

Disability insurance

Life insurance

Tuition reimbursement

403(b) plan

Job summary

Elliot Endocrinology Associates, a department of Elliot Hospital in Bedford, NH, seeks a friendly Front Desk Clerk to greet and register patients, verify insurance, schedule appointments, and assist with basic billing and records. You will support providers, maintain accurate patient demographics, and help ensure a smooth patient flow in a busy endocrinology practice.

Work Monday–Friday, 8:00 a.m. to 4:30 p.m., in person at our Bedford clinic.

Qualifications

• High School Diploma or equivalent.
• Healthcare setting experience preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of arrival.
• Verifies address and insurance status.
• Schedules referrals, hospital testing and lab work.
• Completes prior authorization for testing according to insurance requirements.
• Checks out patients and collects payments; schedules follow-ups.
• Maintains providers’ schedules and confirms daily appointments.
• Develops systems to improve patient registration and efficiency.

Skills

Front desk

Patient registration

Insurance verification

Scheduling

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

About Us

Elliot Endocrinology Associates provides specialized care in diabetes, thyroid and parathyroid conditions, osteoporosis, pituitary and adrenal disorders, polycystic ovary syndrome, and other hormone conditions. Our goal is to provide expert endocrinology care in a patient-centered, compassionate setting.

Our staff includes board-certified endocrinologists, nurse practitioners, certified diabetes educators, registered nurses, and certified medical assistants.

We are a department of Elliot Hospital. At our practice and across The Elliot, we strive to heal our patients, inspire wellness, and serve with compassion. It is the foundation by which all staff members work and collaborate to provide great patient care. We are committed to establishing meaningful and long-lasting relationships with our patients, and we are committed to making you feel safe, welcomed, and heard at each visit.

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
  

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Software/Hardware: Proficient in MS Office.
  

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!

Work Schedule:

Monday-Friday 8a-4:30p