Patient Services & Front Desk Specialist

Elliot Health System; New Hampshire; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Long-term disability

Life insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

Elliot Health System is seeking a front desk clerical representative for Elliot Endocrinology Associates to handle greeting, patient registration, phones, scheduling, and basic charge entry. You will retrieve and update medical records and demographics, and assist with payment collection and referrals.

Position involves maintaining provider schedules, ensuring accurate registrations, and supporting efficient patient flow.

Qualifications

• Front desk operations including greeting, registering patients, and answering phones.
• Verifies address and insurance status; handles referrals and scheduling.
• Proficient in MS Office; healthcare setting experience preferred.

Responsibilities

• Greets and registers patients; notifies medical staff of arrival.
• Verifies current address and insurance status.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients.

Skills

Customer service

Phone etiquette

Scheduling appointments

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System is seeking a front desk clerical representative for Elliot Endocrinology Associates to handle greeting, patient registration, phones, scheduling, and basic charge entry. You will retrieve and update medical records and demographics, and assist with payment collection and referrals.

Position involves maintaining provider schedules, ensuring accurate registrations, and supporting efficient patient flow.