Patient Service Representative - Employee Health - Full Time

Elliot Health System; New Hampshire; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Pet Insurance

Wellness Center for employees toaccess

Newly Competitive pay ranges!

Tuition Reimbursement up to $4,000/ yе

& So much more!

Job summary

The Patient Service Representative (PSR) for Employee Health & Wellness at Elliot Health System supports staff with front-desk operations, patient check-in/out, and EMR data entry. You will greet patients, verify demographics, schedule appointments, and help coordinate care within the department.

Requirements include a high school diploma and healthcare setting experience is preferred. The schedule is 8:00 AM to 4:30 PM, with benefits such as pet insurance and tuition reimbursement noted by the

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a health care setting performing similar functions is preferred.

Responsibilities

• Greets, registers, and arrives patients into department and hospital data management systems.
• Verifies demographic and insurance information, scans insurance card.
• Obtains patient signatures on required hospital forms and routes appropriately.
• Receives incoming telephone calls; triages and/or takes messages.
• Enters patient registration, referral information, and appointments into the department EMR.
• Requests medical records from referring facilities for new patient appointments according to intake sheet.

Education

High School Diploma or equivalent

Job description

The Patient Service Representative (PSR) for Employee Health & Wellness provides essential administrative support to professional staff by maintaining organized office operations, scheduling employee appointments, managing check-in and check-out procedures, and performing urine drug screening collections as needed.

What You’ll Do

• Greets, registers, and "arrives" patients into the department and hospital data management systems.
• Verifies demographic and insurance information, scans insurance card.
• Obtains patient signatures on required hospital forms and routes appropriately.
• Receives incoming telephone calls; responds to calls and visitors while determining the urgency of the situation; triages and/or takes messages.
• Enters patient registration, referral information, and appointments into the department EMR.
• Requests medical records from referring facilities for new patient appointments according to the departmental intake sheet.
• Follows through on missing documents.
• Reviews and sorts the patient records coming into the department via fax and prepares them for nursing review.
• Sorts mail and delivers to the appropriate staff.
• Follows the department process for logging in and out of imaging studies.
• Confirms patient appointments.
• Scans and approves patient records into the department EMR.
• Responsible for the general appearance of the patient waiting area, including maintaining refreshments and supplies.
• Assists with the scheduling of ancillary patient appointments.
• Interacts and communicates with patients, families, and coworkers to ensure effective coordination of patient care.
• Assists in the orientation of new employees to office functions, shares pertinent information, and effectively teaches others to perform tasks accurately and effectively.

Who You Are

• High School Diploma or equivalent required.
• Previous experience in a health care setting performing similar functions is preferred.

Why You’ll Love Us

• Pet Insurance
• Wellness Center for employees to access.
• Newly Competitive pay ranges!
• Tuition Reimbursement up to $4,000/ year for full-time coded employees over 30 hours/week.
• & So much more!

Work Schedule: 8-4:30