Patient Service Representative - Employee Health - Full Time

Solution for Health International; Manchester (NH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Pet Insurance

Wellness Center

Tuition Reimbursement

Job summary

SolutionHealth in Manchester, NH is seeking a Patient Service Representative for Employee Health and Wellness. The role provides essential administrative support, registers patients, verifies demographics, and enters data into the EMR.

You will greet patients, manage check-in/check-out, coordinate appointments, request records, triage calls, maintain the waiting area, and assist with new employee orientation. Prior healthcare experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Previous healthcare experience preferred.

Responsibilities

• Greets, registers, and arrives patients into department and hospital systems.
• Verifies demographic and insurance information; scans insurance card.
• Obtains patient signatures on hospital forms and routes appropriately.
• Answers calls and visitors; triages and takes messages as needed.
• Enters patient registration, referrals, and appointments into the EMR.
• Requests medical records from referring facilities for new appointments.
• Reviews and sorts patient records; prepares them for nursing review.
• Maintains waiting area appearance and stocks refreshments and supplies.
• Assists with scheduling of ancillary patient appointments.
• Interacts with patients and families to coordinate care; assists in orientation of new staff.

Education

High School Diploma or equivalent

Tools

EMR

Job description

Patient Service Representative - Employee Health - Full Time### Patient Service Representative - Employee Health - Full TimeApply: Manchester, NH: Full time: Posted Yesterday: JR13972Come work at the best place to give and receive care!**Job Description:**The Patient Service Representative (PSR) for Employee Health & Wellness provides essential administrative support to professional staff by maintaining organized office operations, scheduling employee appointments, managing check-in and check-out procedures, and performing urine drug screening collections as needed. **What You’ll Do:*** Greets, registers, and \"arrives\" patients into the department and hospital data management systems.* Verifies demographic and insurance information, scans insurance card.* Obtains patient signatures on required hospital forms and routes appropriately.* Receives incoming telephone calls; responds to calls and visitors while determining the urgency of the situation; triages and/or takes messages.* Enters patient registration, referral information, and appointments into the department EMR.* Requests medical records from referring facilities for new patient appointments according to the departmental intake sheet.* Follows through on missing documents.* Reviews and sorts the patient records coming into the department via fax and prepares them for nursing review.* Sorts mail and delivers to the appropriate staff.* Follows the department process for logging in and out of imaging studies.* Confirms patient appointments.* Scans and approves patient records into the department EMR.* Responsible for the general appearance of the patient waiting area, including maintaining refreshments and supplies.* Assists with the scheduling of ancillary patient appointments.* Interacts and communicates with patients, families, and coworkers to ensure effective coordination of patient care.* Assists in the orientation of new employees to office functions, shares pertinent information, and effectively teaches others to perform tasks accurately and effectively. **Who You Are:*** High School Diploma or equivalent required.* Previous experience in a health care setting performing similar functions is preferred. **Why You’ll Love Us:*** Pet Insurance* Wellness Center for employees to access.* Newly Competitive pay ranges!* Tuition Reimbursement up to $4,000/ year for full-time coded employees over 30 hours/week.* & So much more!**Work Shift:**8-4:30*SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.*