Patient Service Representative Business Office

Orthopedic Assoc of Hartford P; Farmington (CT); Sur place; USD 34 000 - 46 000; Plein temps

Résumé du poste

Orthopedic Associates of Hartford, P.C. is seeking a Patient Service Representative for our Farmington billing office. You will handle patient inquiries, update demographics, review explanations of benefits, and maintain courteous communications.

The ideal candidate has a high school diploma, familiarity with insurance billing and Epic EMR, plus strong written and verbal communication skills. Join a detail-oriented team focused on accurate billing and patient service.

Qualifications

• High school diploma or GED required.
• Basic knowledge of insurance billing and reading Explanation of Benefits.
• Experience with Epic EMR systems.
• Excellent written and verbal communication skills.
• Knowledge of HIPAA regulations.
• Proficient computer skills: Word, Outlook and Excel.
• Organized and detail oriented with strong follow-up skills.

Responsabilités

• Handle incoming calls from patients and physician offices regarding balances.
• Update patient demographics.
• Read, understand, and explain Explanation of Benefits statements to patients.
• Communicate with patients and staff in a prompt, pleasant, and helpful manner.

Connaissances

Excellent communication

Organized

Detail oriented

Follow-up skills

Team player

Formation

High School Diploma or GED

Outils

Epic EMR

MS Word

Outlook

Excel

Description du poste

Full-time

Farmington, CT Billing & Collections

Description

Established in 1970, Orthopedic Associates of Hartford, P.C., is one of the area's largest orthopedic practices with office locations throughout greater Hartford. Our growing practice is currently seeking a Patient Service Representative to join our Billing & Collections team in our Farmington business office. The successful candidate will be a team player who is dependable, organized, enthusiastic, and detail oriented. A positive "can-do" attitude is a must.

What you'll do:

• Handle incoming calls from patients and physician offices with questions regarding balances due by patients.
• Update patient demographics.
• Read, understand, and explain to patients Explanation of Benefits statements.
• Communicate with patients and staff in a prompt, pleasant, and helpful manner.

Requirements

• High School Diploma or GED.
• Basic knowledge of insurance billing requirements and how to read an Explanation of Benefits.
• Previous experience with Epic EMR systems.
• Excellent written and verbal communication skills.
• Knowledge of HIPAA regulations.
• Computer skills, including on-line insurance websites and Microsoft Word, Outlook, and Excel.
• Organized and detail oriented with excellent follow-up skills.