Patient Care Representative

OrthoConnecticut; Danbury (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) matching + profit sharing

FSA/HSA options

Life insurance/AD&D/STD/LTD

Paid time off

Employee Discount Program

Wellness Program

Job summary

OrthoConnecticut is seeking a Patient Care Representative in Danbury to greet and register patients, collect insurance information, and verify eligibility. The role supports efficient patient flow and accurate data entry in Centricity.

The position requires at least one year in a medical office and strong communication skills; training is provided. Work hours include Tue-Sat or Mon-Fri shifts with competitive benefits and a comprehensive employee program.

Qualifications

• High school graduation or GED; post graduate degree preferred.
• At least one year of work experience in a medical office setting.
• Knowledge of medical office procedures and insurance verification.
• Ability to multi-task, attention to detail, and excellent communication skills.

Responsibilities

• Greet and register patients promptly and politely; collect and verify insurance information.
• Enter demographic and insurance data into Centricity and ensure accuracy.
• Obtain guarantor signature and confirm HIPAA brochure receipt.
• Assist patients with medical history forms and collect co-pays and balances.

Skills

Medical office

Insurance verification

HIPAA knowledge

Customer service

Education

High school diploma or GED

Postgraduate degree preferred

Tools

Centricity

Job description

• Location 2 Riverview Dr,Danbury, CT, 06810,United States
• Base Pay $19.00 - $21.00 / Hour
• Job Category medical receptionist, registration
• Employee Type Non-Exempt - FT

GENERAL STATEMENT OF DUTIES:

The primary responsibility of the Patient Care Representative is to greet and register patients arriving for appointments with physicians and ensure all required patient information is collected and input. Thoroughly and accurately complete patient registration to include, but not limited to collecting/verifying insurance information and eligibility if not collected in advance of appointment.

Tuesday-Saturday (T-F 8am-5pm Sat: 9am-3pm)

Monday-Friday 10am-7pm

• 401(k) matching + profit sharing
• FSA/HSA options
• Life insurance/AD&D/STD/LTD
• Paid time off
• Employee Discount Program
• Wellness Program

RESPONSIBILITIES:

• Greets and registers patients in a prompt, pleasant and helpful manner; instructs patients to sign in; request and scan insurance cards; provide the appropriate secretary with the sign in sheet at end of session
• Verify and update all required information (demographic and insurance) and accurately enter data into Centricity
• Assures assignment of benefits by obtaining guarantors signature
• Assures patient has received and acknowledged receipt of OrthoConnecticut HIPPA brochure
• Assists patients in completing required medical history forms
• Collects all co-pays, unpaid balances and installment payments, generates a receipt and batches receipts with payments at the end of each

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• High school graduation or GED; post graduate degree preferred
• At least one year of work experience in a medical office setting
• Knowledge of medical office procedures and insurance verification
• Ability to demonstrate a mature, dependable, and responsible approach when interacting with patients, physicians, co-workers, and additional outside sources
• Understands referral requirements of major third party payers
• Ability to multi-task, prioritize and exceptional attention to detail
• Excellent organizational, verbal and written communication skills

ACCEPTABLE EXPERIENCE AND TRAINING:

• Knowledge of medical terminology desirable
• One year office work / medical assisting experience
• Computer savvy
• Previous insurance experience is desirable
• Must be able to multi-task

OrthoConnecticut,delivering exceptional care and real results has always been our mission, though we did things a little differently when we opened our doors in 1954. Today, we provide orthopedic care in a new state-of-the-art Musculoskeletal Center of Excellence, in which we provide the full spectrum of high-quality services under one roof. Now we can diagnose and treat the complete range of musculoskeletal issues for all ages in one easily accessible location with minimal wait time and a more efficient patient experience. One thing that hasn't changed since in 1954: our commitment to you

OrthoConnecticut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.