Patient Billing & Collections Specialist

Orthopedic Assoc of Hartford P; Farmington (CT); On-site; USD 34,000 - 46,000; Full time

Job summary

Orthopedic Associates of Hartford, P.C. is seeking a Patient Service Representative for our Farmington billing office. You will handle patient inquiries, update demographics, review explanations of benefits, and maintain courteous communications.

The ideal candidate has a high school diploma, familiarity with insurance billing and Epic EMR, plus strong written and verbal communication skills. Join a detail-oriented team focused on accurate billing and patient service.

Qualifications

• High school diploma or GED required.
• Basic knowledge of insurance billing and reading Explanation of Benefits.
• Experience with Epic EMR systems.
• Excellent written and verbal communication skills.
• Knowledge of HIPAA regulations.
• Proficient computer skills: Word, Outlook and Excel.
• Organized and detail oriented with strong follow-up skills.

Responsibilities

• Handle incoming calls from patients and physician offices regarding balances.
• Update patient demographics.
• Read, understand, and explain Explanation of Benefits statements to patients.
• Communicate with patients and staff in a prompt, pleasant, and helpful manner.

Skills

Excellent communication

Organized

Detail oriented

Follow-up skills

Team player

Education

High School Diploma or GED

Tools

Epic EMR

MS Word

Outlook

Excel

Job description

Orthopedic Associates of Hartford, P.C. is seeking a Patient Service Representative for our Farmington billing office. You will handle patient inquiries, update demographics, review explanations of benefits, and maintain courteous communications.

The ideal candidate has a high school diploma, familiarity with insurance billing and Epic EMR, plus strong written and verbal communication skills. Join a detail-oriented team focused on accurate billing and patient service.