Patient Service Representative 1- MMF Float Pool

Marshall Medical Center; Placerville, Northern (CA, KY); Hybrid; USD 29,000 - 33,000; Part time

Job summary

Marshall Medical Center in Placerville, CA is seeking a Patient Service Representative 1 for the MMF Float Pool. This role provides frontline support to patients and clinicians, handling registrations, scheduling, and phone inquiries.

You will verify insurance details, assist with billing questions, and may help orient new staff while supporting other departments as needed. Per diem, day shift, fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Basic medical terminology and insurance billing knowledge preferred.
• Customer service experience preferred.

Responsibilities

• Register patients and schedule appointments.
• Address billing inquiries and manage phone calls.
• Provide daily clerical support to the clinic.
• Assist in orienting new staff and supporting other departments.

Skills

Detail oriented

Interpersonal communication

Organizational skills

Customer service

Basic computer familiarity

Education

High School Diploma or GED

Job description

## Patient Service Representative 1- MMF Float PoolApply: Placerville, CA: Per Diem: Posted Yesterday: R6792**Department:**MMF Float Pool**Shift:**Primarily Days (United States of America)**Employee Type:**Regular - Per Diem**Per Diem Type (if applicable):****Minimum Pay Range:**$21.00 - $24.15## ****Job Description:**** POSITION SUMMARY The Patient Service Representative 1 offers administrative support to both patients and clinicians under the guidance of the Practice Director. Serving as the first point of contact for patients, families, and external parties, this role requires excellent communication and customer service skills. Responsibilities include patient registration, scheduling, addressing billing inquiries, and managing phone calls. This position also provides daily clerical support to the clinic and may assist in orienting new staff or support other departments when necessary.# POSITION QUALIFICATIONS # # # Education/Licensure/Certification:* High School Diploma or GEDKnowledge:* Basic medical terminology, insurance billing, and computer familiarity is preferred.* Customer service experience preferred.# # Skills:* Detail oriented.# · Effective interpersonal, communication, and organizational skills.# · Basic office equipment familiarity.# · Ability to work in a fast-paced environment with frequent interruptions.# · Maintaining a positive disposition at all times is required.* Comfortable with regularly verifying and processing insurance eligibility and obtaining authorization requests, including verifying personal credentials with external partners to obtain this information (e.g., ID.me for identity verification for VA insurance coordination).