Patient Access Rep Fulltime/Days 10 hr. shifts

KPC GLOBAL MEDICAL CENTERS INC.; Menifee (CA); On-site; USD 23,000 - 27,000; Full time

Job summary

KPC Global Medical Centers Inc. in Menifee, CA is seeking a Patient Access Representative for full-time day shifts. The role requires effective communication with patients and representatives, handling inquiries about benefits, billing and admission processes.

Experience in hospital admitting and customer service is preferred. Responsibilities include discussing personal and financial matters with patients, maintaining a professional demeanor, and following office procedures.

Qualifications

• Ability to communicate effectively, verbally and non-verbally.
• Strong interpersonal skills and professional demeanor.
• Ability to discuss personal and financial matters with patients or representatives.
• Knowledge of insurance benefits, covered services, billing and government insurance procedures.
• General knowledge of office procedures and organized resource usage.
• Violence Prevention & De-Escalation training within 90 days of hire.

Responsibilities

• Communicate effectively with patients and representatives.
• Discuss personal and financial matters related to care.
• Maintain a professional demeanor with customers.
• Perform other duties as assigned.

Skills

Communication

Interpersonal skills

Customer service

Insurance knowledge

Office procedures

Resource organization

Education

High school diploma or equivalent

1 year hospital admitting experience

1 year customer service experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Access Rep Fulltime/Days 10 hr. shifts

Menifee, CA, US

Salary Range: $23.00 To $26.95 Annually

POSITION SUMMARY:Ability to communicate effectively, both verbally and non-verbally. Demonstrate strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with all customers. Ability to discuss personal and financial matters with patients/or representatives. Good problem solving and process efficiency skills. Knowledge of insurance benefits, covered services, billing and collection procedures for all government insurance. General knowledge of office procedures and ability to utilize resource in an organized manner. Performs all other duties as assigned.

EDUCATION/EXPERIENCE: High school diploma or equivalent preferred. Minimum of one year of hospital admitting experience preferred. Minimum of one year of customer service experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: Violence Prevention & De-Escalation required within 90 days of hire.

This position REQUIRES to work Weekends & Holidays.