Patient Access Rep Fulltime Evenings/10 hr. Shifts

KPC GLOBAL MEDICAL CENTERS INC.; Menifee (CA); On-site; USD 47,000 - 56,000; Full time

Job summary

KPC Global Medical Centers Inc. in Menifee, CA seeks a Patient Access Representative for fulltime evening/10-hour shifts. Position involves communicating with patients/representatives and handling personal and financial information in a professional manner.

The role requires at least a high school diploma and prior experience in hospital admitting and customer service. Knowledge of insurance benefits and billing processes is desirable, with weekend/holiday availability noted.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year of hospital admitting experience preferred.
• Minimum of one year of customer service experience preferred.

Responsibilities

• Communicate effectively with patients and/or representatives, verbally and non-verbally.
• Discuss personal and financial matters with patients and their representatives.
• Assist with insurance benefits, covered services, and billing/collection procedures.
• Maintain organized office procedures and utilize resources efficiently.

Skills

Communication

Interpersonal skills

Customer service

Problem solving

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Access Rep Fulltime Evenings/10 hr. Shifts

Menifee, CA, US

2 days ago Requisition ID: 4137

Salary Range: $23.00 To $26.95 Annually

POSITION SUMMARY Ability to communicate effectively, both verbally and non-verbally. Demonstrate strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with all customers. Ability to discuss personal and financial matters with patients/or representatives. Good problem solving and process efficiency skills. Knowledge of insurance benefits, covered services, billing and collection procedures for all government insurance. General knowledge of office procedures and ability to utilize resource in an organized manner. Performs all other duties as assigned.

EDUCATION/EXPERIENCE High school diploma or equivalent preferred. Minimum of one year of hospital admitting experience preferred. Minimum of one year of customer service experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS Violence Prevention & De-Escalation required within 90 days of hire.

This position REQUIRES to work Weekends & Holidays.