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Hemet Global Medical Center in Menifee, CA is seeking a Patient Access Representative for fulltime, day shifts. You will greet and assist patients, discuss personal and financial matters with patients or their representatives, and coordinate with billing and insurance as needed.
The role requires strong communication, interpersonal skills, and the ability to maintain professionalism with all customers. A high school diploma or equivalent is preferred, with 1 year hospital admitting and 1 year
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Menifee, CA, US
Salary Range: $23.00 To $26.95 Annually
POSITION SUMMARY: Ability to communicate effectively, both verbally and non-verbally. Demonstrate strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with all customers. Ability to discuss personal and financial matters with patients/or representatives. Good problem solving and process efficiency skills. Knowledge of insurance benefits, covered services, billing and collection procedures for all government insurance. General knowledge of office procedures and ability to utilize resource in an organized manner. Performs all other duties as assigned.
EDUCATION/EXPERIENCE: High school diploma or equivalent preferred. Minimum of one year of hospital admitting experience preferred. Minimum of one year of customer service experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS: Violence Prevention & De-Escalation required within 90 days of hire.