Patient Service Representative

Towncare Dental Partnership; Yorktown Heights (NY); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Team-oriented work environment

Job summary

Towncare Dental Partnership is seeking a dedicated Patient Service Representative in Yorktown Heights, New York. This role involves providing high-level patient care and customer service while supporting office staff with appointments and inquiries. Candidates should have at least one year of experience in a dental or medical office and possess excellent customer service skills. The position offers a full-time schedule and competitive pay between $22-$25 per hour, along with comprehensive health benefits and a supportive work environment.

Qualifications

• 1 year experience working in a dental, medical, or other health-care office preferred.

Responsibilities

• Acknowledge, smile, and greet patients upon arrival/dismissal.
• Respond to patient questions and concerns according to policies.
• Schedule appointments and maintain appointment book.

Skills

Exceptional customer service skills

Experience answering telephone

Knowledge of insurance plans (HMO/PPO)

Job description

Overview

Family Dental Group - Jefferson Valley is looking for a Patient Service Representative in Yorktown Heights, New York, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:

• Pay: min$22-max$25 per hour
• Full time: Monday, Tuesday and Thursday from 9am-5pm, Wednesday 9am-6pm, and Friday 9am-4pm
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

How to Apply: If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• 1 year experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer: Wecomply withall minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.