Patient Service Representative

Dental Care Alliance; Town of Huntington (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Team-oriented work environment

Job summary

Marcus Dental Care in Huntington, NY is seeking a Patient Service Representative to join our clinical team. You will answer phones, schedule appointments, register patients, and assist with treatment plan coordination in a friendly, team-based environment.

This full-time role offers hourly pay from $20 to $24, plus benefits such as health, dental and vision insurance, life and disability coverage, and a 401(k) plan.

Qualifications

• This role requires prior experience in dental or medical office settings.
• Strong customer service and phone handling skills.
• Ability to schedule and coordinate appointments and patient flow.

Responsibilities

• Answer phones and respond to patient inquiries according to office policies.
• Schedule appointments and maintain the appointment book.
• Register patients and post charges/payments to accounts.
• Support staff and patients with treatment plan coordination.

Skills

Customer service

Phone etiquette

Scheduling

Teamwork

Education

Experience in dental/medical office

Job description

Overview

Marcus Dental Care is looking for a Patient Service Representative in Huntington, New York, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:

• Pay: min$20-max$24 per hour
• Full time: Monday - Friday 8:30am-5pm and 1 Saturday a month 9am-12pm
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• Experience working in a dental, medical, or other health-care office
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:Wecomply withall minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.