Patient Service Representative

Dental Care Alliance; East Brunswick Township (NJ); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Hourly pay $18–$20

Part-time position

Modern dental technology

Job summary

Garden State Dental in East Brunswick, NJ is seeking a part-time Patient Service Representative to provide outstanding front-desk support. You will answer phones, schedule appointments, assist with treatment plans and coordinate financial arrangements for patients.

The role emphasizes exceptional customer service, bilingual ability preferred, and experience in health-care office settings. Join our team to contribute to a warm, patient-centered environment with modern dental technology.

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred.
• Bilingual in Spanish preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone
• Must have exceptional customer service skills.
• 1 year of hands on experience at a minimum.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions or concerns
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills

Customer service

Telephone handling

Scheduling

Job description

Overview

Garden State Dental is looking for a Patient Service Representative in East Brunswick, New Jersey, to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The person will be a support person to all the staff members and patients in their office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What We Offer

• Pay: $18.00-$20.00 per hour
• Part-time
• Team-oriented work environment with access to modern dental technology

How To Apply

Be part of our journey to shape the future of dentistry. Apply today by submitting your CV using the link below. We look forward to connecting with you.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions or concerns
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Bilingual in Spanish preferred
• Knowledge of insurance plans (HMO/PPO) is a plus
• Experience answering telephone
• Must have exceptional customer service skills
• 1 year of hands on experience at a minimum

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.