Patient Service Representative

University Dental Associates Inc; Winston-Salem (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Patient Services Representative to join their dynamic team. This role is crucial as you will be the first and last impression for patients, ensuring exceptional care and service. With an immediate full-time opening, you'll engage in a variety of tasks including scheduling appointments, verifying insurance, and conducting financial consultations. If you thrive in a positive environment and have a passion for helping others, this opportunity offers a fulfilling career path where you truly belong.

Qualifications

• Minimum of six months in a similar job experience.
• Exceptional customer/patient service skills are essential.

Responsibilities

• Schedule and confirm patient appointments.
• Collect payment for services and assist with paperwork.

Skills

Customer Service Skills

Organizational Skills

Multitasking

Computer Software Proficiency (Office 365)

Job description

Overview

Who is UDA?

University Dental Associates, better known as “UDA”, is the answer to the question we all ask ourselves from time to time… “Where do I belong?”. We are a practice that values positive energy, relationship building, and a true patient care focus. All the hard work that goes into these efforts daily is expertly balanced with an atmosphere of respect, team engagement, and motivation thanks to our dynamic team! If you have been searching for a career that will truly provide you a sense of success and satisfaction, look no further because UDA is most certainly Where You Belong!

Responsibilities

What Does it Mean to be a Patient Services Representative at UDA?

A UDA Patient Services Representative, or rather “PSR”, is one of the most important members of our team. Not only will you perform a wide range of duties that facilitate only the best patient care possible, but you will often be the first and last impression made on a patient. You are the face of the practice!

So, if you love to smile and love to make others smile, then this is the role for you! As a PSR, your responsibilities include (but are not limited to) scheduling and confirming patient appointments, verifying insurance coverage, collecting payment for services, assisting in the completion of patient paperwork, presenting patient treatment plans, checking patients in and out of the office, and conducting financial consultations with the patients based on their treatment needs as prescribed by the provider.

In other words, you are a big deal, and we can’t wait to have you on our team!

When Can You Join?

We have an immediate full-time opening!

Qualifications

What Skills and Experience Does a Successful UDA Patient Services Representative Have?

• A minimum of six months in a similar job experience
• Exceptional customer/patient service skills
• Ability to manage multiple tasks as assigned throughout the day
• Strong organizational habits
• Proficiency with computer software, especially Office 365

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

UDA is Ready to Welcome You to the Team!

Apply today to learn more about our comprehensive benefit package and what this opportunity can do for you!