Patient Service Representative (Remote)

MedBridge Healthcare LLC; Greenville (SC); Remote; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Full-Time Patient Service Representative. In this role, you'll be the first point of contact for patients, managing intake and scheduling while ensuring accurate data entry into our EMR system. This position offers the flexibility of remote work, allowing you to thrive in a dynamic environment. With a commitment to patient care and a supportive team, you'll play a crucial role in enhancing the patient experience. Enjoy comprehensive benefits, including health, dental, and vision insurance, along with a 401k plan. If you're passionate about healthcare and customer service, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k with Company Match

Qualifications

• 2-3 years of customer service and data entry experience required.
• Familiarity with medical terminology is a plus.

Responsibilities

• Manage patient intake and answer calls effectively.
• Schedule appointments and verify insurance coverage.

Skills

Customer Service

Data Entry

Scheduling

Communication Skills

Multitasking

Attention to Detail

Education

High School Diploma or GED

Tools

EMR System

Job description

We are hiring for a Full Time Patient Service Representative (healthcare) to join our team at MedBridge Healthcare, a leading provider of sleep laboratory management and sleep therapy services. We partner with hospitals, universities, clinics, and physician practices to offer comprehensive services for sleep disorder diagnosis, treatment, and long-term care management.

Location Requirements

• Must reside in DC, DE, FL, GA, MD, NC, NJ, PA, or VA and be on EST
• Remote work with daily productivity monitoring

Job Responsibilities

• Answering calls and managing patient intake
• Scheduling appointments and collecting demographic and insurance information
• Entering data into the EMR system accurately
• Addressing patient inquiries and concerns
• Performing call screening and message taking
• Verifying insurance coverage for scheduled services
• Communicating with referral sources for patient updates
• Additional duties as assigned

Qualifications

• High school diploma or GED
• 2-3 years of customer service, data entry, and scheduling experience
• Familiarity with medical terminology
• Strong multitasking and time management skills
• Effective communication and attention to detail
• Ability to work remotely with minimal distractions and reliable internet
• Proven excellent attendance record

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401k with company match

Equal Opportunity Statement

MedBridge Healthcare LLC is an equal opportunity employer, committed to diversity and inclusion regardless of race, religion, gender, age, disability, sexual orientation, gender identity, veteran status, or other protected factors.