Patient Service Representative

Dental Care Alliance; Vinton, Northern (VA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Flexible Spending Account

401K

EAP program

Job summary

Cross, Lavinder, Quinn, & Park Family Dentistry in Virginia is seeking a Patient Service Representative to join our clinical team. You will provide high levels of patient care, answer phones, handle inquiries, schedule appointments, and assist with treatment plans through acceptable financial arrangements.

Join our team in a warm, team-based office environment focused on comfort and optimal oral health. The role emphasizes strong customer service, flexibility, and the ability to support staff

Qualifications

• Greet and assist patients with warmth and professionalism.
• Answer phones and respond to inquiries accurately.
• Schedule appointments and coordinate with clinical staff.

Responsibilities

• Support staff and patients in the office environment.
• Assist in completing patient treatment plans and explain financial options.
• Maintain a high level of patient care and satisfaction.

Skills

Phone handling

Customer service

Scheduling

Financial arrangements

Tools

Office software

Job description

Cross, Lavinder, Quinn, & Park Family Dentistry is looking for a Patient Service Representative in Virginia to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products

Interested in working atDCA?