Dental Patient Concierge & Scheduling Specialist

Dental Care Alliance; Vinton, Northern (VA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Flexible Spending Account

401K

EAP program

Job summary

Cross, Lavinder, Quinn, & Park Family Dentistry in Virginia is seeking a Patient Service Representative to join our clinical team. You will provide high levels of patient care, answer phones, handle inquiries, schedule appointments, and assist with treatment plans through acceptable financial arrangements.

Join our team in a warm, team-based office environment focused on comfort and optimal oral health. The role emphasizes strong customer service, flexibility, and the ability to support staff

Qualifications

• Greet and assist patients with warmth and professionalism.
• Answer phones and respond to inquiries accurately.
• Schedule appointments and coordinate with clinical staff.

Responsibilities

• Support staff and patients in the office environment.
• Assist in completing patient treatment plans and explain financial options.
• Maintain a high level of patient care and satisfaction.

Skills

Phone handling

Customer service

Scheduling

Financial arrangements

Tools

Office software

Job description

Cross, Lavinder, Quinn, & Park Family Dentistry in Virginia is seeking a Patient Service Representative to join our clinical team. You will provide high levels of patient care, answer phones, handle inquiries, schedule appointments, and assist with treatment plans through acceptable financial arrangements.

Join our team in a warm, team-based office environment focused on comfort and optimal oral health. The role emphasizes strong customer service, flexibility, and the ability to support staff