Patient Service Representative

Lumexa Imaging, Inc.; Tallahassee (FL); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Monthly Bonus Opportunity

Medical / Dental / Vision / Life / Rx

401(k)

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

American Health Imaging in Tallahassee, FL is seeking an entry-level Patient Service Representative focused on customer service to excel in a medical office setting. The role involves coordinating patient schedules, handling authorizations, and maintaining accurate patient data.

Typical schedule is Monday to Friday, with duties spanning check-in/out, phone coverage, and billing communications. A strong customer service mindset and basic computer skills are essential for success.

Qualifications

• 1-4 Years Experience in Medical Office Setting or Hospital.
• Experience in Authorizations and Insurance Verification Preferred.
• Ability to Handle Heavy Patient Volume.
• Medical Terminology Knowledge.

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures.
• Assist with Authorization and Verifications.
• Checking In / Out Patients.
• Answering Multiple Phone Lines.
• Provide Accurate and Complete Information to Billing Office.
• Insurance Verification.
• Ensure Accuracy of Patient Data Entered Into System.
• Process Requests and Filing of Patient Records.

Skills

Customer service

Multi-tasking

Communication

Medical terminology

Tools

Computer skills

Job description

American Health Imaging has an entry-level Patient Service Representatives for Tallahassee, FL. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Schedule: Monday - Friday 10:00 am and 6:00 pm

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Benefits

(Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below)

• Monthly Bonus Opportunity
• Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
• 401(k)
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program