Patient Service Representative

American Health Imaging; Johns Creek (GA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Monthly Bonus Opportunity

Medical, Dental, Vision, Life, Rx

401(k)

Paid Vacation Time

PTO accrual Day 1

Colleague Referral Bonus Program

Job summary

American Health Imaging in Johns Creek, GA is seeking an entry-level Patient Service Representative to join our frontline medical office team. You will schedule diagnostic exams, verify authorizations, check-in/out patients, answer phones, and support billing with accurate patient data.

The ideal candidate has 1–4 years of medical office experience, strong customer service, and computer skills, with the ability to multitask in a fast-paced environment. Training provided.

Qualifications

• 1–4 years of medical office or hospital experience preferred.
• Strong customer service and computer skills required.
• Ability to multi-task in a fast-paced medical office.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check in/out patients and answer multiple phone lines.
• Provide accurate information to billing office and insurance verification.

Skills

Scheduling

Customer service

Data entry

Call handling

Medical terminology

Education

High school diploma

Tools

Microsoft Office

EMR system

Job description

American Health Imaging has an entry-level Patient Service Representatives for Johns Creek, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Schedule: Monday - Friday 10:00 am - 6:00 pm.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Benefits

(Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below)

• Monthly Bonus Opportunity
• Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
• 401(k)
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program