Patient Service Representative

Lumexa Imaging, Inc.; Rockwall (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Premium base pay

Competitive shift differential

Monthly bonus opportunities

Exceptional benefits program

Medical / Dental / Vision / Life / Rx

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging in Rockwall, TX is seeking a patient service oriented, full-time Patient Service Representative to support our Rockwall location. You will manage patient scheduling, verify insurance, and assist with billing communications in a fast-paced outpatient setting.

The role requires 1–4 years in a medical office or hospital, strong customer service and computer skills, and the ability to multi-task while delivering exceptional patient care.

Qualifications

• 1–4 years experience in a medical office or hospital setting.
• Experience with authorizations and insurance verification preferred.
• Ability to handle heavy patient volume and multi-task.
• Strong customer service and computer skills.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Checking in / out patients.
• Answering multiple phone lines.
• Provide accurate and complete information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Multi-tasking

Healthcare experience

Job description

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Rockwall, TX. Schedule: Monday - Friday, 8:30am - 5:00pm

Why Touchstone?

We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task

About Us:

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

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