Patient Service Representative

Touchstone Medical Imaging, LLC; Red Oak, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Monthly bonus

Health benefits

401(k) plan

Short-term disability

Paid time off

PTO accrual beginning day 1

Referral bonus

Job summary

Touchstone Medical Imaging, LLC is seeking an experienced Patient Service Representative in Red Oak, TX, to provide patient-focused front desk support in a busy outpatient imaging center.

This full-time role runs Monday through Friday, 12pm–9pm, with rotating weekends. You will schedule exams, assist with authorizations, verify insurance, and help patients navigate billing.

A positive attitude, strong communication, and medical office experience are essential; bilingual skills are a plus.

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.
• Medical terminology knowledge.
• Insurance verification experience.
• Medical Assistant certification a plus.
• Bilingual is a plus.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate and complete information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Multitasking

Medical terminology

Education

Medical Assistant Certification

Job description

Join Our Team!

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative in Red Oak, TX.

This is a full-time position working Monday-Friday 12pm-9pm with rotating weekends.

Benefits:

We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You will share in the Touchstone Medical Imaging mission to make radiology better to improve lives. We offer a comprehensive benefits program including:

• Monthly Bonus Opportunities!
• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Medical Terminology Knowledge
• Insurance Verification Experience
• Medical Assistant Certification a Plus
• Bilingual is a plus

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

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