Bilingual Patient Service Representative

Lumexa Imaging, Inc.; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life/Pharmacy

401(k) with Employer Contribution

Short-Term Disability

Paid Vacation Time

PTO accrual from Day 1

Referral Bonus Program

Job summary

Touchstone Medical Imaging, Midtown Tulsa location, is seeking an experienced Bilingual Patient Service Representative to support our diagnostic imaging services. This full-time role offers evening shifts (12:30pm-9:00pm) with rotating Saturdays and a comprehensive benefits package.

We provide premium base pay, shift differential, monthly bonuses, and a strong benefits program. The incumbent will handle patient scheduling, verification processes, data entry, and frontline customer service in a

Qualifications

• 1-4 Years Experience in Medical Office Setting or Hospital.
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Bilingual (English/Spanish) highly preferred

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Skills

Medical office experience

Insurance verification

Customer service

Computer skills

Multitasking

Bilingual EN/ES

Heavy patient volume

Job description

Why Touchstone?

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our Midtown location in Tulsa, OK.

Shift: Monday - Friday (12:30pm - 9:00pm) and a rotating Saturday

We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Bilingual (English/Spanish) highly preferred

About Us:

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.