Patient Experience & Scheduling Specialist

Talentify; Rockwall (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pharmacy plans

401(k) with employer contribution

Paid Short-Term Disability

Paid Vacation Time

PTO accrual beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging, LLC in Rockwall, TX, is seeking an experienced Patient Service Representative to provide friendly, patient-centered scheduling and front-desk support. You will schedule diagnostics, verify authorizations, check in/out patients, and support billing with accurate data entry.

This full-time role offers premium pay, benefits, and opportunities within a growing imaging network. Join a team that values exceptional service, operational excellence, and a warm patient

Qualifications

• 1-4 years experience in medical office or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Skills

Customer service

Phone etiquette

Data entry

Education

High school diploma or equivalent

Tools

EMR software

Job description

Touchstone Medical Imaging, LLC in Rockwall, TX, is seeking an experienced Patient Service Representative to provide friendly, patient-centered scheduling and front-desk support. You will schedule diagnostics, verify authorizations, check in/out patients, and support billing with accurate data entry.

This full-time role offers premium pay, benefits, and opportunities within a growing imaging network. Join a team that values exceptional service, operational excellence, and a warm patient