Patient Service Specialist — Scheduling & Verifications

Lumexa Imaging, Inc.; Rockwall (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Premium base pay

Competitive shift differential

Monthly bonus opportunities

Exceptional benefits program

Medical / Dental / Vision / Life / Rx

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging in Rockwall, TX is seeking a patient service oriented, full-time Patient Service Representative to support our Rockwall location. You will manage patient scheduling, verify insurance, and assist with billing communications in a fast-paced outpatient setting.

The role requires 1–4 years in a medical office or hospital, strong customer service and computer skills, and the ability to multi-task while delivering exceptional patient care.

Qualifications

• 1–4 years experience in a medical office or hospital setting.
• Experience with authorizations and insurance verification preferred.
• Ability to handle heavy patient volume and multi-task.
• Strong customer service and computer skills.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Checking in / out patients.
• Answering multiple phone lines.
• Provide accurate and complete information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Multi-tasking

Healthcare experience

Job description

Touchstone Medical Imaging in Rockwall, TX is seeking a patient service oriented, full-time Patient Service Representative to support our Rockwall location. You will manage patient scheduling, verify insurance, and assist with billing communications in a fast-paced outpatient setting.

The role requires 1–4 years in a medical office or hospital, strong customer service and computer skills, and the ability to multi-task while delivering exceptional patient care.