Patient Service Representative-Practice Management

MaineHealth Accountable Care Organization; Portland (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Paid parental leave.

Flexible work options.

Student loan assistance.

Professional development opportunities

Well-being resources.

Recognition programs.

Career growth opportunities.

Shift differentials or other incentive

Job summary

MaineHealth Accountable Care Organization in Portland, ME is seeking a Patient Service Representative to greet patients, answer phones, schedule appointments, and support the busy front desk with general office duties.

This full-time day-shift clerical role offers a $3,000 sign-on bonus for qualified applicants, prorated for part-time, and includes comprehensive benefits and opportunities for professional development.

Qualifications

• High school diploma or GED preferred.
• Previous office experience with medical office experience preferred.
• Proficient computer skills.

Responsibilities

• Greet patients, answer telephones, schedule appointments, and perform other general office duties as assigned.

Skills

Previous office experience

Proficient computer skills

Education

High school diploma or GED preferred

Job description

Location: Portland, ME
Facility: Medical Group Practices
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 93526
Date Posted: Sep 18, 2026

Clerical/Administrative Support

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary:
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

• Paid parental leave.
• Flexible work options.
• Student loan assistance.
• Professional development opportunities.
• Well-being resources.
• Recognition programs.
• Career growth opportunities.
• Shift differentials or other incentives.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions is determinedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensivebenefits, recognition programs, career growth opportunities, and, where applicable, shiftdifferentials or other incentives.

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

If you have questions about this role, please contact [emailprotected]

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