Patient Service Representative- Cancer Care

MaineHealth; South Portland (ME); On-site; USD 28,000 - 32,000; Full time

Job summary

MaineHealth in South Portland, ME is hiring a Patient Service Representative for the Cancer Care and IV Therapy department. This on-site role supports front-desk operations during a 40-hour week, with 8-hour shifts from Monday to Friday, 7:15 AM to 5:00 PM.

The PSR will greet patients, answer calls, schedule appointments, and handle general office tasks, contributing to a compassionate patient experience in a growing cancer care program.

Qualifications

• High school diploma or GED preferred.
• Previous office experience in a medical setting preferred.
• Proficient computer skills.

Responsibilities

• Greet and assist patients in a professional and compassionate manner.
• Answer telephones and route calls appropriately.
• Schedule patient appointments and manage calendars.
• Perform general office duties as assigned.

Skills

Patient service

Phone etiquette

Scheduling

Office procedures

Communication

Education

High school diploma or GED

Tools

Proficient computer skills

Job description

Description

Medical Group Practices

Clerical/Administrative Support

Req #: 77618

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants.

This bonus will be prorated for part‑time positions. Please note this bonus is not available for per‑diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Representative –Cancer Care and IV Therapy | MaineHealth

Location: South Portland, ME (100% Onsite)

Schedule

40 hours per week | 8-hour shifts | operating hours: Monday–Friday, between 7:15 AM – 5:00 PM

Join our growing team in South Portland as a Patient Service Representative (PSR) in our Cancer Care and IV Therapy department. With the opening of a brand-new facility in Scarborough, this is a great time to become part of a dedicated, mission‑driven healthcare team.

Key Responsibilities

• Greet and assist patients in a professional and compassionate manner
• Answer telephones and route calls appropriately
• Schedule patient appointments and manage calendars
• Perform general office duties as assigned

Summary

The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well‑being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part‑time positions is determined on a prorated basis consistent with the scheduled hours and applicable full‑time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.