Patient Service Representative

Special Health Resources For Texas Incorporated; Longview (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Special Health Resources For Texas Incorporated in Longview, TX seeks a medical receptionist to perform secretarial duties with knowledge of medical terminology and hospital procedures, including scheduling appointments and coordinating patient records.

You will greet visitors, answer calls, process invoices and insurance forms, manage messages, and maintain filing and billing tasks. Bilingual English/Spanish preferred; prior receptionist experience is a plus.

Qualifications

• Medical receptionist experience preferred
• Bilingual English/Spanish preferred

Responsibilities

• Schedule and confirm patient appointments.
• Answer phones and direct calls to staff.
• Receive and route messages or documents to staff.
• Greet visitors and direct them to the appropriate staff.
• Interview patients to complete intake forms or case histories.
• Operate office equipment and prepare reports, invoices, and records.
• Transmit medical records by mail, email, or fax.
• Maintain supplies inventory and perform clerical tasks.
• Process credits or collections and keep financial records.
• Complete insurance or other claim forms.

Skills

Medical terminology

Bilingual English/Spanish

Job description

POSITION SUMMARYPerform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.ESSENTIAL RESPONSIBILITIES:Schedule and confirm patient appointments.Answer telephones and direct calls to appropriate staff.Receive and route messages or documents to appropriate staff.Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, or medical records.Transmit correspondence or medical records by mail, e-mail, or fax.Perform various clerical or administrative functions, such as maintaining an inventory of supplies.Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.Complete insurance or other claim forms.QUALIFICATIONS:Medical receptionist experience preferredBilingual English/Spanish preferred