Patient Service Representative

Dental One As; Hartford (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading dental practice in West Hartford is seeking a Patient Service Representative to join their team. The role involves providing exceptional patient care and support, scheduling appointments, and assisting with treatment plan completion. Ideal candidates will possess outstanding customer service skills and prior experience in a healthcare setting. Join them to make a significant impact on patients' lives through exceptional oral care.

Benefits

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Team-oriented work environment

Access to modern dental technology

Paid time off

Qualifications

• Experience with insurance plans (HMO/PPO) is a plus.
• Must have exceptional customer service skills.

Responsibilities

• Acknowledge and greet patients upon arrival.
• Schedule appointments and maintain the appointment book.
• Respond to patient questions according to DCA Policies.

Skills

Customer Service

Communication

Interpersonal Skills

Education

Experience in a dental, medical, or healthcare office

Job description

Premier Dental of Connecticut is looking for a Patient Service Representative in West Hartford, Connecticut, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

What we offer:

• Pay: $18.00-$23.00 per hour
• Mon – Sat, hours fluctuate
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

How to Apply:
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

$18-$23/hr

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

Qualifications:

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

• DCA voluntary supplemental insurance products
• Student loan consolidation
• Paid time off

Dental office staff positions at aDCAaffiliate

If you’re looking for a position that gives you plenty of room to grow, consider this the ideal place to start.

Working at Premier Dental of Connecticut in West Hartford, CT

We, the doctors, hygienists, dental assistants, and front desk staff at Premier Dental of Connecticut are committed to the belief that all patients deserve the Gold Standard of Care.

For us, it’s all about helping our allies succeed—whether this means supporting our more than 900 dentists or providing exciting opportunities to work with them, or directly with DCA. Discover how much further you can go with a strong ally by your side that shares a vision to advance dental care.

900+

Dentists

Approximately 400

Allied practices

5,250+

3M

Annual visits

24

States

Interested in working atDCA?

View all our job openings or submit your resume and be the first to know when the perfect opportunity comes along.