Patient Service Representative

US Tech Solutions; Asheville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in healthcare solutions is seeking a Patient Services Representative III to support front-office administrative functions. This role involves ensuring accurate patient registration, insurance verification, and delivering exceptional patient service in a busy medical office setting. Ideal candidates will have a strong EPIC knowledge and at least one year of relevant experience.

Qualifications

• Minimum 1+ year experience in a medical office or clinic setting.
• Familiarity with medical billing, insurance payors, and scheduling workflows.
• Basic medical terminology knowledge.

Responsibilities

• Verify and update demographics and insurance info.
• Collect co-pays and balances.
• Schedule patient appointments accurately.

Skills

Strong experience with EPIC EMR system

Excellent communication

Problem-solving

Organizational skills

Education

High School Diploma or GED

Job description

3 days ago Be among the first 25 applicants

This range is provided by US Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $20.00/hr

Direct message the job poster from US Tech Solutions

• Schedule: Monday–Thursday 8:00 AM–5:00 PM, Friday 8:00 AM–1:30 PM
• Possible Temp to Perm
• Interview: Virtual
• Seeking a Patient Services Rep III with EPIC experience to support front-office administrative and patient coordination functions.
• The ideal candidate will deliver exceptional patient service while ensuring accurate registration, scheduling, insurance, and billing procedures.
• This role requires a strong understanding of EPIC and comfort working in a high-volume medical office setting.

Responsibilities:

• Verify and update demographics and insurance info
• Collect co-pays and balances
• Reconcile daily collections and charges
• Scheduling: Schedule patient appointments accurately
• Maintain provider calendar integrity
• Ensure follow-up and timely access to care
• Billing & Charge Entry (EPIC)
• Coordinate with coders and billing teams to ensure accurate claims submission
• Administrative Support:
• Answer phones, handle documentation, and maintain patient records
• Provide clear communication to patients about wait times, billing, and care processes
• Round on patients to ensure satisfaction
• Support an inclusive and welcoming environment
• Actively participate in team meetings and improvement efforts
• Familiarity with medical billing, insurance payors, and scheduling workflows
• Excellent communication, problem-solving, and organizational skills
• Basic medical terminology knowledge (can be from coursework or hands-on experience)
• Must be adaptable, respectful of diversity, and team-oriented

Experience:

• Minimum 1+ year experience in a medical office or clinic setting

Skills:

• Strong experience with EPIC EMR system

Education:

• High School Diploma or GED required

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.

Email: [e-mail]

Internal ID: 25-40316

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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