Patient Service Representative

Surgery Partners, Inc; Bozeman (MT); On-site; USD 38,000 - 55,000; Full time

Job summary

Surgery Partners, Inc. is seeking a Patient Service Representative in Bozeman, MT to support front-office operations in a medical setting. You will handle scheduling, insurance verification, registration, and charge posting, ensuring accurate data entry and smooth patient flow.

The role requires at least two years of front-office experience in healthcare, with strong customer service, and familiarity with billing processes. This position is full-time and on-site at our Bozeman clinic.

Qualifications

• Two years minimum front office experience in a medical environment.

Responsibilities

• Charge capture and over-the-counter payment posting.
• Insurance verification and eligibility.
• Insurance pre-authorization/pre-certifications.
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles and other out of pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches and prepares audit trail.

Skills

Scheduling

Insurance verification

Registration

Education

High school diploma or GED

College degree a plus

Job description

Patient Service Representative

Candidates with Scheduling, Insurance verification, and Registration experience are encouraged to apply!

General Summary Of Duties

The Patient Services Representative performs general business office functions that may include some or all of the following:

• Charge capture and over-the-counter payment posting;
• Insurance verification and eligibility;
• Insurance pre-authorization/pre-certifications;
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles and other out of pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches and prepares audit trail.

Requirements

• High school diploma or GED required.
• College degree a plus.
• Two years minimum front office experience in a medical environment.

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.