Patient Service Representative

Dental One As; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Section 125 - Flexible SpendingAccount

401K

EAP program

DCA voluntary supplemental insurance

Job summary

Dental One Associates of Cross Keys in Baltimore, MD is seeking a Patient Service Representative to join our clinical team. You will provide outstanding customer service, answer phones, schedule appointments, and assist with patient treatment plans and financial arrangements in a supportive, team-based office.

This role offers the opportunity to start a career in dentistry, learn quickly, and contribute to a warm, welcoming environment focused on patient comfort and high-quality care.

Qualifications

• Customer service mindset with a willingness to learn.
• Interest in starting a career in the dental field.
• Able to work in a team-based environment.

Responsibilities

• Answer phones and handle patient inquiries.
• Make appointments and schedule patient visits.
• Assist with treatment plan financial arrangements.
• Support staff and Office Manager as needed.

Job description

Dental One Associates of Cross Keys is looking for a Patient Service Representative in Baltimore, Maryland, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products

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