Dental Office Patient Concierge & Scheduling Pro (Part-Time)

Dental Care Alliance; Baltimore (MD); On-site; USD 31,684 - 35,817; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Team-oriented environment

Job summary

Dental One Associates of Cross Keys is seeking a Part-time Patient Service Representative in Baltimore, Maryland. You will greet patients, answer phones, schedule appointments, and assist with financial arrangements to support patient care in a friendly, team-oriented office.

The role emphasizes exceptional customer service, experience in medical/dental settings, and collaboration with staff to ensure smooth patient flow and satisfaction.

Qualifications

• Experience in dental/medical office preferred.
• Knowledge of dental insurance plans a plus.
• Exceptional customer service skills required.

Responsibilities

• Greet patients and assist at check-in/check-out.
• Answer phones and respond to patient inquiries.
• Schedule and manage appointments.
• Post charges and payments to patient accounts.
• Maintain a clean, welcoming waiting area.

Skills

Customer service

Phone etiquette

Scheduling

Communication

Job description

Dental One Associates of Cross Keys is seeking a Part-time Patient Service Representative in Baltimore, Maryland. You will greet patients, answer phones, schedule appointments, and assist with financial arrangements to support patient care in a friendly, team-oriented office.

The role emphasizes exceptional customer service, experience in medical/dental settings, and collaboration with staff to ensure smooth patient flow and satisfaction.