Patient Service Representative

Dental One As; Frederick (MD); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Section 125 - Flexible Spending Amount

401K

EAP program

DCA voluntary supplemental insurance

Job summary

Dental One Associates in Frederick, MD is seeking a Patient Service Representative to join our clinical team. You will deliver a high level of patient care in a team-based environment, handling phone inquiries, scheduling, and assisting with financial arrangements to support treatment plans.

The role emphasizes outstanding customer service, a willingness to learn, and a positive, welcoming approach to patients seeking quality dental care.

Qualifications

• Excellent communication and interpersonal skills.
• Willingness to learn and start in dental field.
• Ability to work in a team-based environment.

Responsibilities

• Answer phones and respond to patient inquiries.
• Schedule appointments for patients.
• Assist with completion of treatment plans through financial arrangements.
• Support staff and Office Manager as needed.

Skills

Customer service

Phone support

Appointment scheduling

Financial discussions

Job description

Dental One Associates is looking for a Patient Service Representative in Frederick, Maryland, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products

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