Patient Service Rep - Oncology & Infusion (Per Diem)

Advocate Health; Park Ridge (IL); On-site; USD 27,000 - 41,000; Part time

Job summary

Advocate Health in Park Ridge is seeking a Patient Service Representative for per diem, part-time coverage in the Oncology: Radiation department. The role supports providers, connects with patients, and helps ensure a seamless, compassionate experience.

Minimum requirement is a high school diploma with 1–2 years of related customer service experience and the ability to handle difficult callers or patients. Schedule is Monday–Friday with department hours 8:00 am–4:30 pm, no guaranteed hours or

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Advocate Health in Park Ridge is seeking a Patient Service Representative for per diem, part-time coverage in the Oncology: Radiation department. The role supports providers, connects with patients, and helps ensure a seamless, compassionate experience.

Minimum requirement is a high school diploma with 1–2 years of related customer service experience and the ability to handle difficult callers or patients. Schedule is Monday–Friday with department hours 8:00 am–4:30 pm, no guaranteed hours or