Patient Service Pro — Float Pool (Healthcare)

Saint Alphonsus; Boise (ID); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package

Opportunities for growth

Job summary

Saint Alphonsus in Boise, Idaho is seeking a Patient Service Representative to provide excellent customer service and support patients' administrative needs in a fast-paced environment. Responsibilities include checking in patients, scheduling appointments, and utilizing the EPIC system for record updates.

The ideal candidate is detail-oriented, friendly, and has strong communication skills, along with previous customer service experience. A high school diploma is preferred. This full-time position offers a competitive compensation package and opportunities for growth within the organization.

Qualifications

• Previous customer service experience required; healthcare experience preferred.
• Experience with process improvement or lean philosophy preferred.
• Medical terminology preferred.

Responsibilities

• Check in patients for appointments and collect co-pays.
• Answer telephones and take accurate messages.
• Schedule appointments and check insurance eligibility.
• Maintain patient confidentiality and follow HIPAA regulations.

Skills

Customer service

Communication skills

Detail-oriented

Independent decision-making

Education

High School Diploma or equivalent

Tools

Electronic Health Records (EHR)

EPIC

Job description

Saint Alphonsus in Boise, Idaho is seeking a Patient Service Representative to provide excellent customer service and support patients' administrative needs in a fast-paced environment. Responsibilities include checking in patients, scheduling appointments, and utilizing the EPIC system for record updates.

The ideal candidate is detail-oriented, friendly, and has strong communication skills, along with previous customer service experience. A high school diploma is preferred. This full-time position offers a competitive compensation package and opportunities for growth within the organization.